If you want to boost your company culture and the customer service awareness in your organisation, this training will be a perfect tool you can use for your team. Main points of the training are:
Basics in Customer Service
How to make good impression
Factors provoking negative attitude
Body language
Wrong & right expressions
Problem solving
Customer Service in practice
Good Customer Service Examples
Benefits of good Customer Service for the company & the employees
Once you get this product you can use it unlimited times! Whether you want to give your employees their first steps in Customer Service, or remind them about the immense importance of those for your company to boost your company's culture and results, the Customer Service Training will always be a handy tool at your disposal. Sometimes we think that we know everything about Customer Service and how to do it, but we always need to be reminded those basic rules now and than in order not to forget applying them every day!
Deliver this training regularly in your organisation and it will guarantee you 100% improved Customer Relations and Satisfaction!
The training goes with Free Assessment & Certificate. It is available in English, Bulgarian and other languages upon request.
For more information and pricing please feel free to get in touch.
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